Accessibility is a critical aspect of designing public buildings, ensuring that everyone, regardless of ability, can navigate and use the facilities. Elevators, in particular, play a vital role in making buildings accessible to people with mobility challenges. As part of an effort to create inclusive environments, there are clear legal requirements and best practices that guide how elevators should be designed and operated in public spaces. In the United States, the Americans with Disabilities Act (ADA) serves as a key regulatory framework for elevator accessibility, ensuring that commercial buildings comply with standards that promote equal access for all.

Legal Requirements: The Americans with Disabilities Act (ADA)
The Americans with Disabilities Act (ADA), signed into law in 1990, is one of the most important pieces of legislation aimed at eliminating discrimination based on disability. Title III of the ADA addresses accessibility in public accommodations, including commercial buildings. According to the ADA, any building that serves the public—such as office buildings, shopping centers, hotels, and hospitals—must be accessible to individuals with disabilities.
When it comes to elevators, the ADA sets specific guidelines that public buildings must follow to ensure people with disabilities can move between floors safely and independently. Some of the key requirements include:
- Elevator Requirement for Multi-Story Buildings: The ADA mandates that any building with more than one floor must have an elevator, unless the building falls under specific exceptions (e.g., small buildings with fewer than three floors or limited space). This ensures that individuals who cannot use stairs—whether due to a disability, injury, or other mobility issues—can still access all levels of the building.
- Door Width and Accessibility: The ADA stipulates that elevator doors should be wide enough to accommodate wheelchairs, mobility devices, and other assistive equipment. The minimum door width is typically 32 inches when the door is fully open. This width ensures that individuals using wheelchairs or scooters can enter and exit the elevator easily.
- Button Placement and Control Panels: Elevator control panels must be positioned at a height that is accessible to both standing and seated individuals. Typically, buttons should be installed between 15 and 48 inches above the floor to ensure they are within reach for someone in a wheelchair. Additionally, the call buttons on floors should be installed at a similar height for accessibility from a sitting position.
- Visual and Audible Signals: The ADA requires that elevators be equipped with both visual and audible indicators. This includes braille labels for visually impaired users, which should be placed next to buttons for floor selection, as well as audible signals that announce the floor number when the elevator arrives. These features ensure that elevators are usable by people with various disabilities.
- Car Interior Requirements: Inside the elevator, there must be enough space for wheelchair users to turn around comfortably. The minimum interior dimensions are typically 51 inches by 68 inches to allow users enough room to maneuver. The floor should also be smooth and slip-resistant to prevent accidents.
Best Practices for Elevator Accessibility
In addition to meeting legal requirements, best practices go a step further to ensure elevators are as accessible as possible for all users. Here are some strategies that building owners and managers can implement:
- Automatic Doors: Automatic doors ensure that individuals with mobility challenges do not have to manually open heavy doors to access the elevator. This can be especially important for individuals with limited strength or dexterity.
- Consistent Maintenance: Regularly maintaining elevators is essential to ensure they function properly and are accessible at all times. This includes checking that buttons, doors, and other mechanisms are in good working order and not malfunctioning, as this could obstruct access for people with disabilities.
- Clear Signage: Clear and visible signage is important to guide users to elevator entrances. This should include braille and tactile indicators for visually impaired users, along with large, easy-to-read text for those with other impairments.
- Priority Access: Many buildings implement systems to prioritize elevator access for people with disabilities, ensuring they do not have to wait long periods for the elevator to arrive. This could include dedicated buttons or settings that give priority to users with mobility aids.
- Emergency Communication Systems: For added safety, elevators should be equipped with emergency communication systems that allow users to communicate with building staff or emergency personnel in case of malfunction or emergency. This ensures that individuals with disabilities can receive timely assistance if they encounter any issues while using the elevator.
Elevator accessibility in public buildings is not just a legal obligation—it’s a commitment to ensuring that everyone, regardless of physical ability, has equal access to the spaces they need. The ADA has laid out clear guidelines that commercial buildings must follow, including requirements for door width, button placement, and accommodations for individuals with visual and hearing impairments. By adhering to these regulations and going beyond minimum standards with best practices like automatic doors and priority access, public buildings can create an inclusive environment where all individuals, regardless of ability, can move freely and independently. Proper elevator accessibility is essential for fostering equality and ensuring that public spaces are welcoming to everyone. At Mowrey Elevator, we take this very seriously. Contact us today to find out how we can partner with you and your firm to ensure you are providing accessibility for everyone.